Inside Prosidio's controlled quality workflow.
CAIRA is the internal system Prosidio uses to convert incoming quality signals into structured case packets and review-ready QMS outputs without bypassing human approval.
CAIRA lives inside a controlled QMS.
Prosidio uses CAIRA to keep complaint intake, evidence handling, structured drafting, review, and publication controls inside one governed path instead of spreading them across disconnected tools.
Evidence has to stay attached to the case.
CAIRA is built to reduce friction without removing review discipline. The workflow is structured, append-only where it matters, and explicit about approval boundaries.
A complaint or mailbox-driven signal enters the workflow and is preserved as case evidence.
OCR and structured packet handling bring attachments and supporting records into a usable case file.
CAIRA prepares review-ready QMS artifacts tied to the correct workflow path.
Official publication remains behind explicit human review and approval gates.
Draft anywhere. Publish only with recorded human approval.
This is the most important boundary on the page. CAIRA supports regulated work, but it does not bypass official record controls, signing requirements, or human sign-off.
Drafts can be prepared in controlled staging areas.
Case artifacts are versioned and append-only rather than silently overwritten.
Official publication remains a human-approved event.
Signed PDFs, not unsigned working drafts, are the intended published record state.